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Careers

 
 
 
 
Signature Card Services is a growing, leading-edge provider of credit card processing solutions. Not only do we provide our merchants with attractive account solutions, but we also offer our staff members an enhanced work environment and enticing job opportunities.

If you're looking for employment with an experienced company, check out our job listings to see if Signature has an opportunity waiting for you.

To apply, please forward your resume to employment@signaturecard.com

Please reference the position you are applying for below:
 
 
 

Sales Coordinator

Signature Card Services, a leading provider of Merchant Services Processing and Services is hiring a Sales Coordinator.

The scope of this position includes assisting Signature’s third party sales force in all aspects of the credit card processing business, including questions regarding statements, PCI compliance, rates & fees, deposits and terminal functionality.

 
Responsibilities include resolving partner issues, answering partners’ daily inquiries about deposits, batches, statements and billing, assisting partners with account change requests, providing escalation assistance to merchants regarding account issues, and acting as liaison between Operations and sales partners, and third party service providers. Successful candidates will possess the skills necessary to take ownership of a problem and see it through to its conclusion, while providing our merchants with quality customer service every step of the way. Additionally the position will report directly to the Senior Vice President of Sales.

Duties Include:
  • Act as an additional point of contact for Sales and ISO/Agent SVP
  • Ensure proper paperwork and processes are being used
  • Verification of set-up of ISO: pricing and hierarchy
  • Task Master of training materials: ISO/Agent and Direct Sales training manuals(s) and power point presentations
  • Task Master of Schedule A
  • Assist ISO Sales Support
  • Oversee training of Sales Reps: Training to include processing paperwork; understanding the flow of boarding process; navigating deployment, customer service and technical support
  • Responsible for reporting training for Direct Sales & ISO/Agents: merchant reporting and other value added relationships
  • Act as a point of escalation if Customer Service or Technical Support is unable to resolve issue for ISO/Agent or Direct Sales
  • Outbound calls to ISO/Agents
  • Assist Sales Rep with large merchant opportunities/issues
  • Act as a Product Specialist: Differentiating processing platforms, sales assistance with value-add products such as ACH, gateway, gift cards, etc.
  • Introduction of new products or industry changes
  • ISO/Agent retention: oversee tracking of relationships and presenting to SVP ISO/Agent Sales
  • ISO/Agent productivity: oversee generating reports and presenting to SVP ISO/Agent Sales
  • Act as a liaison between ISOs/Agents and Marketing Department for special marketing needs
  • Assist with residual reporting issues or special pricing requests under direction of SVP Sales
  • Coordinate Credit Card 101 trainings for new sales reps
The ideal candidate will have 1-3 years sales support experience (preferably in the payments processing industry), strong math skills, excellent verbal and written communication skills and the ability to work as a team player in a fast paced environment.

Knowledge of Microsoft Office required. Associate’s degree in business, sales or related field preferred.

Signature Card Services is a full-service, integrated merchant payments processor. Our combined business strengths include many years of experience in numerous vertical markets, a personalized hands-on approach and leading-edge technologies.

Signature Card Services offers competitive compensation and benefits. Interested candidates should send resume, references and salary history. No phone calls please. Certain positions may require a criminal history background check. Recruiters or Employment & Staffing Agencies will not be accepted. Local candidates only.

Currently Los Angeles/West Hollywood,
Office relocating to Burbank in coming months

Job Type: Full-time

No phone calls please.

Certain positions may require a criminal history background check.

Recruiters or Employment & Staffing Agencies will not be accepted
 
 
 
 

Receptionist/Office Assistant

Signature Card Services, a leading provider of payment products and services to merchants in the U.S., is seeking an energetic, responsible, and trustworthy individual to work full time immediately as a receptionist/office assistant to add to its Los Angeles Office.

The position requires attention to detail, ability to multi-task, prioritize, manage time effectively, ability to learn new computer systems, and preferably experience in finance or business field. The ideal candidate requires excellent verbal and written communication skills, with the ability to efficiently multi-task in a fast-paced environment and to work as a team player.

 
Responsibilities
  • Answer phones, transfer to appropriate departments
  • Greeting clients, suppliers, scheduling appointments
  • Print, Organize, E-File paperwork
  • Scan documents
  • Record important messages in helpful, polite manner
  • Keep records of client interactions
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to assist callers
Requirements
  • Proven customer support experience
  • 2+ years working in front office environment
  • Bilingual Spanish speaker preferred
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Proactive and can work independently
  • Extremely organized, self-motivated and can stay on task
Preferred skills:
  • Microsoft Office proficient
  • 40+ WPM

Salary: $24,960 - $30,000 annually

Signature Card Services is a full-service, integrated merchant payments processor. Our combined business strengths include many years of experience in numerous vertical markets, a personalized hands-on approach and leading-edge technologies.

Signature Card Services offers competitive compensation and benefits. Interested candidates should send resume, references and salary history. No phone calls please.,Certain positions may require a criminal history background check. Recruiters or Employment & Staffing Agencies will not be accepted. Local candidates only.

Currently Los Angeles/West Hollywood, Office relocating to Burbank in coming months

Job Type: Full-time

Required experience: Receptionist/Office Assistant: 2 years

 
 
 
 

Accounting Specialist

Signature Card Services, a leading provider of payment products and services to merchants in the U.S., is seeking an Accountant to add to its Los Angeles Office. The position requires attention to detail, strong data entry skills, ability to learn new computer systems, and preferably experience in finance or business field. The candidate should have an advanced knowledge of bookkeeping and generally accepted accounting principles. Ideal applicant should have an interest in developing a career in finance and/or merchant services.

 
Responsibilities:
  • A/P & A/R - Ability to reconcile and/or balance financial transactions and accounts
  • Prepare and submit orders for purchase
  • Prepare bank deposits of payments received from customers and other sources
  • Enter information into and reconcile basic general ledger accounts
  • Ability to perform the most complex and difficult assignments as approved by Accounting Supervisor
  • Maintain scanning & e-filing for Accounting
  • Inventory - Compile and maintain records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Count material, equipment, merchandise, or supplies in stock and post totals to inventory records
  • Ability to explain instructions and guidelines and train others effectively
  • Run regular reports for management to keep them apprised of cash flow, budgeting and other vital financial matters
  • Prepare reporting for various forms required by the federal/state governments
  • Ability to organize, prioritize and complete tasks to maximize the total time available and review work for quality and production standards
  • Help to establish and revise operational standards
  • Provide excellent customer service and administrative support
  • Assist others in solving work problems
  • Skill of verbal and written communication including the ability to prepare written materials to meet purpose and audience
  • High energy level and positive attitude
  • Ability to work cooperatively and collaboratively with a group of individuals and communicate effectively
  • Ability to give attention to detail
It takes a unique person - someone who's dedicated, who excels in a supportive, team-oriented environment, and is ready to do what it takes to earn the rewards - like higher wages, generous vacation time, and great benefits.

Education:
Bachelor's degree in Accounting or equivalent business experience.

Experience:
Minimum of 3 years experience involving posting financial data to ledgers, preparing invoices, billings and/or vouchers, reviewing and coding financial information, and maintaining account balances.

Special Requirements, Licenses, and Certifications:
QuickBooks experience preferred

Certain positions may require a criminal history background check.

NOTE: Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Starting pay $18.00 - $25.00 / hr DOE

Signature Card Services is a full-service, integrated merchant payments processor. Our combined business strengths include many years of experience in numerous vertical markets, a personalized hands-on approach, and leading-edge technologies.

Signature Card Services offers competitive compensation and benefits. Interested candidates should send resume, references and salary history. No phone calls please. Certain positions may require a criminal history background check. Recruiters or Employment & Staffing Agencies will not be accepted. Local candidates only.

Currently Los Angeles/West Hollywood,
Office relocating to Burbank in coming months

Required experience: Accounting: 3 years
 
 

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