Fraud can cost you money, time, and reputation. Protecting your business from it is not only important for the general health of your merchant account, but is critical for the wellbeing of your organization. Let us explain. Fraud is one of the leading causes of chargebacks. A chargeback occurs when a customer disputes a transaction and requests the return of the money used to pay for that transaction. While chargebacks are a complex topic, if a customer is successful in disputing a transaction, you will be refunding the money you collected from the transaction, losing any merchandise sold in the transaction, paying a chargeback fee, and expending time and energy managing the dispute. Additionally, having excessive chargebacks could limit your ability to accept credit cards in the future. Bottom line, it is important to understand fraud in order to fight it and protect your business. We can help! Talk to our Risk Team to learn more about the various types of fraud and what kinds of tools you can employ to protect your business. You’ll be surprised how implementing a few simple, but effective procedures can help prevent you from losing money and save you from unnecessary aggravation. Risk Team can be reached at 800.631.3072. You can also refer to the FAQ section in the back of this booklet for fraud prevention tips. FRAUD PREVENTION